Sailing across the intricate world of hospitals and medical treatment can be perplexing under the best of conditions. When someone is extremely sick, the circumstances can turn out to be even tougher. This is because some people choose to employ a professional patient supporter which is also called a hospital advocate or nurse navigator to discuss issues on their behalf and help direct them through the choices involved in dealing with whatever problem they may be grief from. If you have a friend or loved one who has been hospitalized, you can accomplish this responsibility yourself. If you are a well-organized, caring, and assertive person you can help a family member or a friend as their advocate.
1. Do some background research
The more you get accustomed to the insurance system, the health care system, and the exact medical condition your loved one is suffering from, the more effective you can be as an advocate. For example, set some time apart to learn how the hospital system of government works. What is the “chain of command?” Who does your loved one’s medical team report to?
2. Collect the patient’s medical documents.
Gather all important documents that are related to your loved one’s hospitalization and treatment. This document or info might include explanations of benefits, test results, bills, and prescriptions. Save all these archives in one place and arrange them in such a way that you can find whatever you might need to reference later. Save the same types of documents together, and sort them out by date.
3. Take notes
Keep a journal or notepad handy at all times. Jot note down each time you talk to the doctor or other health care experts. These periods can be very brief and straight forward, but consist of vital information, so saving track of it all for after reference can be supportive.
4. Help keep the patient grounded
Long hospital stays can be perplexing and baffling, particularly for the aging. Chat and read to the patient in smooth, calming tones. Respond to their inquiries in a clear but comforting manner.
5. Present information and options to the patient
One job of the advocate is to serve as an intercessor between the patient and the doctor. Chances are, you will end up bringing together a lot of very intricate statistics about the patient’s situation and treatment alternative. Help shed light on the information and treatment options.
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